12. The project must deliver the expected value to the customer.This is the only reason for the project; if it doesn't occur, then the customer will not be back.
We all know a project is measured by successfully delivering the scope on time and within budget. I believe the true measurement is successfully delivering value to the business or customer. Value
encompasses all three of these components: scope, schedule, and cost (as well as quality). The value to the customer will not be realized unless the vision of the project is met.
Monday, October 6, 2014
The Sensible 12: No. 12!
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