In Deming and disease, I wrote of an example of the typical management mish-mash often seen in business.
Demings recommendations may appear to be recondite to some, so examples?
One that that touches on the topic is: Seddon's "Systems thinking, lean production and action learning" in Action Learning Research and Practice 2007 v. 4 n. 1.
John Seddon practices systems work in organisations through Vanguard Consulting in the UK.
No commercial relation; I just think that his philosophy of the people doing the work are best placed to understand the system they work in is the right one.