Sunday, September 26, 2021

Braess's Paradox, of why tampering never works.

My comment on https://youtu.be/cALezV_Fwi0

And this paradox is why randomly adding more people to a process (project, workflow, etc.) often fails to improve performance or output. It amounts to what Deming calls 'tampering' with the system. To change the result of a system, e.g. produce more quickly, the system needs to be redesigned.


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