Monday, July 21, 2014

The Sensible 12: No. 7

7. The project manager must serve the team.
The project will be successful only if the team succeeds. The project team consists of individuals who are blessed with their own strengths and skills. It is important to get these individuals to work together as a team to deliver the service or product which will ultimately provide value to the customer. Team production increases as the project manager serves their team members by doing things like removing road blocks, facilitating resolution of issues, and in general supporting their every need.
Again, no. The project manager serves the project sponsor, his/her investors and their customers. To do this he or she does all the above, but let's not forget that individuals join a project team voluntarily (that is, they are not conscripted and can walk out the door at any time) and expect the project manager to perform his or her role while they perform theirs.

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